{
  "$comment": "Machine-readable profile for AI agents and assistants. Mirrors https://subash.io. Kept in sync with src/data/credibility.ts by src/test/agent-profile.test.ts.",
  "name": "Subash Natarajan",
  "url": "https://subash.io",
  "summary": "Forward deployed AI architect. Takes enterprise AI and application modernisation from pilot to production, working inside the client's teams: strategy with the business, architecture with the delivery teams, code in the repository.",
  "currentRole": {
    "title": "Field CTO",
    "organisation": "SIEL.AI",
    "since": "2024"
  },
  "basedIn": [
    "Singapore",
    "London"
  ],
  "regions": [
    "APAC",
    "EMEA"
  ],
  "experienceSince": 2009,
  "contact": {
    "email": "suboss87@gmail.com",
    "linkedin": "https://www.linkedin.com/in/subashn/",
    "github": "https://github.com/suboss87"
  },
  "bringInFor": [
    "Shaping an AI or modernisation programme before it is signed, then delivering it",
    "Taking an AI pilot to production in a regulated environment",
    "Modernising legacy applications with agents and moving them to cloud",
    "Re-engineering a process before automating it",
    "Advising leadership on AI, cloud, and modernisation"
  ],
  "notAFitFor": [
    "Consumer and mobile products",
    "Blockchain and Web3",
    "Fundamental ML research"
  ],
  "journey": [
    {
      "since": "2024",
      "layer": "Enterprise AI in production",
      "role": "Field CTO",
      "company": "SIEL.AI",
      "proof": "First idea to production in 8-12 weeks; 3 of 6 pilots live"
    },
    {
      "since": "2023",
      "layer": "AI reference architecture",
      "role": "Regional Practice Lead",
      "company": "Fujitsu",
      "proof": "Cloud CoE grown to 28 architects across six ASEAN markets"
    },
    {
      "since": "2021",
      "layer": "Cloud-native modernisation",
      "role": "Sr. Architect",
      "company": "VMware",
      "proof": "Two stalled banking programmes into production within six months"
    },
    {
      "since": "2019",
      "layer": "MLOps and team leadership",
      "role": "Associate Director",
      "company": "NTT DATA",
      "proof": "Led a 21-person global team; model releases cut from six weeks to one"
    },
    {
      "since": "2010s",
      "layer": "Cloud platforms",
      "role": "Cloud and modernisation",
      "company": "NTT DATA · Logicalis",
      "proof": "32 enterprise clients moved onto an NTT DATA cloud platform"
    },
    {
      "since": "2009",
      "layer": "Engineering and automation",
      "role": "Engineer",
      "company": "C-DOT · Ericsson",
      "proof": "Automated provisioning: new environments in under a day, down from three weeks"
    }
  ],
  "method": {
    "principle": "Re-engineer the process, then add the agents. Every step of a process goes into one of four buckets: retire, rule, agent, or human approval. An agent gets only the steps that need judgement.",
    "steps": [
      {
        "step": "Agree the outcome and the baseline",
        "output": "A one-page value case with the numbers to beat"
      },
      {
        "step": "Map how the work really runs",
        "output": "A process map with the costly exceptions marked"
      },
      {
        "step": "Decide step by step, system by system",
        "output": "A target architecture and a decision log the client's architects can challenge"
      },
      {
        "step": "Prove one workflow in production",
        "output": "A live workflow with its test suite and cost per transaction"
      },
      {
        "step": "Set the foundation, then scale",
        "output": "A reusable pattern and a roadmap ranked by value"
      },
      {
        "step": "Hand over and keep measuring",
        "output": "Named owners, a runbook, and before-and-after numbers"
      }
    ],
    "rules": [
      "No build without a baseline",
      "No go-live without evaluations",
      "Cost per transaction tracked from the first slice",
      "Every agent has a named human owner",
      "Data stays where the client's rules say"
    ]
  },
  "engagements": [
    {
      "sector": "Manufacturing",
      "title": "Accounts payable, re-engineered",
      "results": [
        "Cycle time per invoice 18 to 3 minutes",
        "Cost per invoice $7.58 to $2.34",
        "Field accuracy 65% to 98%"
      ],
      "volume": "6,800 invoices a month"
    },
    {
      "sector": "E-commerce pilot",
      "title": "A support agent that can afford to scale",
      "results": [
        "97% fewer model calls",
        "Agents per conversation 6 to 1"
      ]
    },
    {
      "sector": "Regulated environment",
      "title": "34 RPA bots rebuilt behind the firewall on a local LLM layer",
      "results": [
        "Monthly maintenance 55 to 14 hours",
        "Cases needing a person 40% to 18%"
      ]
    },
    {
      "sector": "Knowledge assistant",
      "title": "Policy search with permission-aware retrieval",
      "results": [
        "Time to find an answer 25 to 3 minutes",
        "Design reused in 2 later builds"
      ]
    },
    {
      "sector": "Banking (in progress)",
      "title": "On-premises agentic AI for a Gulf bank under SAMA rules, with customer data kept inside the bank",
      "results": []
    }
  ],
  "clientsNamed": false,
  "recognition": [
    "InfoQ Best Article 2025 (co-author, Agentic AI Architecture Framework for Enterprises)",
    "Co-author with Jeveen Jacob, Multi-Cloud Handbook for Developers (Packt, 2024)",
    "Contributing author, The New Stack",
    "Certified: TOGAF, Google Cloud, Kubernetes"
  ],
  "writing": [
    {
      "title": "Agentic AI Architecture Framework for Enterprises",
      "outlet": "InfoQ",
      "url": "https://www.infoq.com/articles/agentic-ai-architecture-framework/",
      "role": "Co-author"
    },
    {
      "title": "Multi-Cloud Handbook for Developers",
      "outlet": "Packt",
      "url": "https://www.packtpub.com/en-us/product/multi-cloud-handbook-for-developers-9781804618707",
      "role": "Co-author with Jeveen Jacob"
    },
    {
      "title": "Practical notes on forward deployed engineering",
      "outlet": "fdeops.io",
      "url": "https://fdeops.io/"
    },
    {
      "title": "The Rise of Intelligent Cloud",
      "outlet": "The New Stack",
      "url": "https://thenewstack.io/the-rise-of-intelligent-cloud/"
    },
    {
      "title": "Architectural Considerations for Creating Cloud Native Applications",
      "outlet": "The New Stack",
      "url": "https://thenewstack.io/architectural-considerations-for-creating-cloud-native-applications/"
    }
  ],
  "previouslyAt": [
    "Fujitsu",
    "VMware",
    "NTT DATA",
    "Ericsson",
    "Logicalis",
    "C-DOT"
  ],
  "recommendations": "https://www.linkedin.com/in/subashn/details/recommendations/",
  "lastUpdated": "2026-10-22",
  "alsoKnownAs": [
    "Subash N"
  ],
  "aiReadinessReview": {
    "url": "https://subash.io/assessment",
    "price": "Complimentary",
    "capacity": "Three companies a month",
    "for": "Teams outside software that need to adopt AI but lack the budget for a consultancy or the right expert; also teams with stalled pilots",
    "steps": [
      "Application (3 minutes); decision within 3 working days",
      "Preparation survey (15 minutes)",
      "45-minute working session",
      "One-page written read within 5 working days"
    ],
    "readCovers": [
      "Maturity stage on a four-stage scale from MIT research",
      "The one workflow to start with and its cost today",
      "Build, buy, or defer for each part",
      "The next 90 days, with owners"
    ]
  }
}
